Active From 06 August 2026 To 31 October 2026
Job No. #5306

MT CHANNEL INVENTORY OPTIMIZATION HEAD
Category Position
Non Sales
Work Location
Bintaro
Employee Status
PKWTT (Permanent)
Education Level
Bachelor
Year of Experience
2
Job Fields
Inventory Planning, Order Mgt, SCM (MT/MM)
Major
Any Major
Job Requirements
  • Minimum Bachelor’s Degree (S1) in any field; preferably in Supply Chain, Logistics, Operations Management, Management, or Engineering.
  • Minimum 1–2 years of experience in Order Management, Logistics Coordination, Supply Chain, or related roles, preferably with exposure to Modern Trade/Modern Market.
  • Proficient in Microsoft Excel at an intermediate to advanced level, including VLOOKUP/XLOOKUP, Pivot Tables, IF Statements, and data analysis for order management and Service Level monitoring.
  • Strong understanding of Modern Trade operations and processes, including delivery slot booking, purchase orders (PO), invoicing and delivery documentation, as well as product shelf-life/expired-date requirements.
  • Good understanding of order fulfillment and logistics processes, particularly those related to Modern Trade customers.
Job Responsibilities
  • Order Monitoring & Processing: Monitor, receive, and process Purchase Orders (PO) and Sales Orders (SO) from Modern Trade customers on a regular basis to ensure timely fulfillment and prevent outstanding or expired orders.
  • Stock Fulfillment Coordination: Coordinate closely with Warehouse, Logistics, and Inventory Control teams to ensure product availability meets the quantity and SKU requirements stated in each PO.
  • Delivery Management (OTIF): Monitor and ensure deliveries are completed On Time and In Full (OTIF) according to agreed schedules, quantities, and requirements to Distribution Centers (DC) or retail outlets.
  • Complaint & Return/Reject Management: Handle and resolve operational issues related to delivery rejections, returns, and product-related issues, including NED (Not Expired Date) product requirements, in coordination with relevant internal and external parties.
  • Service Level Reconciliation & Analysis: Calculate, analyze, and report Service Level (SL) performance periodically. Identify root causes of service level gaps, such as stockouts, delivery delays, or logistics constraints, and coordinate corrective actions.
  • Buyer/Merchandiser Communication: Maintain effective communication and collaboration with Key Account Management, Logistics, Buyers, and Merchandisers from Modern Trade customers to ensure smooth order fulfillment and delivery processes.
  • Operational Issue Resolution: Proactively identify potential order fulfillment and delivery issues and coordinate with relevant stakeholders to ensure timely resolution and minimize service level impact.